Two days later, it is falling out. We went to another salon and stylist, and she was horrified and asked us who did this to you? ! She said, there is no way a professional would've done this. We told her exactly who it was. Spread the word. She told my daughter that her hair was way over processed and damaged, and will need to be cut off. When my daughter brushes her hair, it just breaks off. The stylist pointed out balding spots on my daughters head from the over-processing.
So now, we have to pay for a different salon to fix the botched job, on top of the $150. Plus the loss of all of her long hair. Stay away from the salon. The stylist, Irene is incompetent. And the owner is a dishonest, rude, soul-less creep. Not only did we not get what we asked for and what was promised, but my daughters hair is damaged to the point of falling out.
Fantastic people running this place!!! Very professional and beautiful! Strongly recommend Luxe Aveda Concept Salon if you are in the area.
**BEWARE!** My 17 yr old daughter had very long blonde hair, and went to the salon wanting a Balayge, darker roots with silvery blonde highlights. She brought a photo of exactly what she wanted. The stylist said OK we can do this.
After her appointment, her hair is a horrible doll and brassy yellow color. The roots are not darker. It is a solid all over dull "doll like" color. And for some reason the ends of her hair were low lighted a weird green gray color. We insisted this is not what was agreed upon, but we were charged $150 anyway.
I got my hair done there yesterday by Irene and she was AWESOME! I’ve been to salons where I’ve left crying because it’s what i didnt want and when I pay for something, I want it to be right. Well she did it right and my hair looks awesome! Can’t wait to go back! Thanks, Irene!
I know the girl who did my hair means well, only because I noticed her boss peering over his shoulder to endure he gets his money; way to be subtle. However, my hair is blotchy everywhere after just one wash (the color wasn't even close to what I asked for to begin with) and these $200 extensions I bought are ruined, blotchy and the hair is literally falling out. I was told the extensions were already shedding like crazy which no, they weren't. I have been wearing extensions for six or seven years so I know to test the hair, to the strand check for quality air. I don't know how someone can look you in the eye, see what they did and still take your money. Maybe because of my age it made me an east target to cheat, well congratulations you have your $240 and a very sad client. I have never felt more betrayed by a hair salon and now more than ever my self esteem has gone from a 6 to a 1. I really hope they stop cheating their clients and are honest about their "capabilities", especially when clients of out of their way for a consultation TO AVOID THIS VERY THING. Tim Bo was probably the best stylist there, I'm on a mission to find him to fix this terrible mistake. I recommend anyone looking for a salon, to please not support a business that doesn't care weather the client is satisfied or not. Thank you for this terrible experience, I truly hope you all find it in your hearts to never let down another client ever again. There is no harm in stating you cannot do something, there is harm in doing what you want rather than the client and also handing them extensions that are falling to pieces, brown yellow and grey in different areas and expecting them to pay. I should've been remembered for the extensions, THAT is what really blew me over to write this review.
I always leave a salon regretting what I had done. I don't know how many times I thanked Irene for the amazing job she did with my hair. For the first time I walked out feeling so happy and satisfied with my hair. The staff is amazing and the salon itself is very clean. You can sense they truly love what they do! I will never go anywhere else!!!!
We spoke to the manager who is not only rude but creepy, he grabbed my daughters phone and scrolled through her photos, as if trying to prove that my daughter was lying about the before and after pictures we had taken. He pretended he did not understand why we were upset, he told us we were rude and walked away from us. He said, "At least your hair isn't falling out".
Luxe Aveda Concept Salon is a US Hair Care Studio based in Corpus Christi, Texas. Luxe Aveda Concept Salon is located at 5638 Saratoga Blvd #112, Corpus Christi, TX 78414, USA.
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