Very shady business. I rented a U-Haul for a week and what turned out to be a $700 rental rang up to be a $1,300 rental. They nit-picked everything from gas to location to mileage. I paid $120 to rent furniture blankets. I went to this location twice and it took 30 minutes each time to see a customer agent. I have never seen such a poorly run location. In the future I will skip this location all together and rent a Budget moving van.
If you value your possessions and your life, please consider another equipment moving service. We rented a trucked yesterday to make a 2 hour move to another city, and we were given a truck with a severe break issue. The break fluid leaked out of the truck, and the breaks were completely useless afterwards. Had my passenger not noticed the issue before we left a stop, there’s no telling what could have happened. The people answering the phones were shockingly careless about the situation as well. Extremely unhappy with the service, will not be using this company moving forward.
Love the new DIY rental app but the hints and guide did not match the location and I had to catch the eye of the staff on two occasions in order to complete obtaining the vehicle and then returning the vehicle.
Professional and helpful any way possible, wouldn't go anywhere else. Great people who understand customers.
If I could give it zero stars I would. I made my reservation on Wednesday over the phone to pick up on Friday. Arrived Friday to pick up my trailer and was ushered to the new employee, I asked to see the trailer and in the time that I stepped outside to make sure the dimensions another employee rented the trailer I was looking at. I told them that I was there before and I had a reservation and they said there was nothing they could do until they returned the trailer the next morning! Then confronted all four male employees ganged up on me, a woman! The manager by last name Perez also said that this happens often and basically said too bad. Take your business elsewhere like penske!
U Haul Moving Storage At S Padre Island Dr is a US Moving Company based in Corpus Christi, Texas. U Haul Moving Storage At S Padre Island Dr is located at 4344 S Padre Island Dr, Corpus Christi, TX 78411, USA.
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