The owner is so disorganized he might tell you he would do something but not deliver. He rather lose your business than tell you he messed up. Most of his "plumbers" are NOT licensed including his "best plumber" Brent his son. If you use these guys get ready for a waste of time because they will get there and tell you they can't do it or they have to order parts so you'll get a trip charge and then you will have to pay when the parts "come in" and that's if they order all the parts!!!
If I could use negative stars or no stars, I would. Horrible customer service. Requested a report on services rendered and kept being told "its in the mail" and "I emailed it to you". After being reminded that this has been the response for over 2 weeks, I was told once again to check today. I asked to confirm addresses for correctness and got cursed out. NO ONE should EVER use this service.
Yesterday, April 10, 2016, I called them about a seriously clogged up line that runs from the kitchen sink to the clean out in the back yard and never received as much as a phone call back.
They took us off the septic tank and onto the city sewer. I called on a Friday and they were completely done in one day. They do great work and we're courteous. I've always gotten a quick return call on any issues I've had with plumbing. This is the only plumber I will use.
Couldn't even get a phone call returned.
Thank You for my new Pipe Snake I ended up purchasing, thank you for the renewed faith in the Liquid Plumber products and Thank You for making certain that the next time I want to throw our money at a Plumbing Company it won't be yours.
A couple of years ago, our incoming water line had a leak near the house at the shut off valve and the "Technicians" had to return twice to get it right by using more and more tape for a tighter fit of the pipes. They'd used PVC Cement however, they didn't know how to use it. I had used it before myself with better results but they got paid anyway.
Onward to Angie's List to paste a copy of this review...
...~Benny
Thank You Anchor Plumbing,
Do not use these guys!!!!
After having called them for every Plumbing Issue we've had over the past 15+ years our last two experiences with Anchor have been nightmares.
Anchor Plumbing Inc is a US Plumber based in Corpus Christi, Texas. Anchor Plumbing Inc is located at 1425 Yorktown Blvd, Corpus Christi, TX 78418, USA.
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