The staff is courteous and professional. I spoke to Karen and she was attentive and understood my needs. Good job Group One.
Acted appauled and confused when i told them they were not trustworthy
I had an excellent experience with Group One. Everyone at the office had a great attitude and was very helpful.
I have had Group One manage my rental property in Corpus Christi Texas since 1991. during that time they have provided nothing short of OUTSTANDING service to both myself and my tenants. The outstanding communication has always instilled confidence that my property was well cared for. In the over 20 years of service I have only had less than 1 month of vacancies. Repairs are always done quickly, preventing any further damage, or tenant inconvenience. Thank you Denise Gillmore for your dedication to both the Property owner and Tenants. Group One is Second to none.
Air conditioner froze up and created condensation and caused mold they would not fix it
Rental had no microwave and we left one that was not perfect. They charged our deposit for a new one UPDATE - this has been refunded
Charged our deposit for a brand name replacement mattress when we slept on a cheap junky stained mattress from the night we moved in - DENIES REFUND
Would not add a converter box to tv to get sound for the cable which is included in the rent
I will never use this company again. Very unprofessional. They can't keep track of records and will keep your deposit money. I left the condo in better condition than when I got there and they took over 500 dollars off of my deposit. Do not use this company, anything is better than this. Very disappointed.
Charged me from my deposit for a new tv so the next person would have sound UPDATE - this has been refunded
Charged cleaning fee after my wife and I cleaned from top to bottom for hours after move out.
Will allow property owner to unethically keep your deposit money by allowing property owner to have the only say on items like the mattress.Do not trust them or rent from them.
When we moved in the condo was dirty, had trash in hidden areas such as under the bed, bugs in light fixtures, these things were cleaned when we moved in and after we moved out
UPDATE - currently working with Denise at Group One asking for resolution of the mattress and cleaning charges. I will post an update once this is completely resolved.
Unprofessional
Group One Real Estate is a US Real Estate Agency based in Corpus Christi, Texas. Group One Real Estate is located at 5302 Everhart Rd, Corpus Christi, TX 78411, USA.
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