Nice store. Floor plan is very good. Only problem is there price of goods are too high
Now I am a disabled veteran with over 26 years of serving out country and I would never threaten another human being unless being threatened, but he only offered to send the club to the maker for repair and I refused, so I requested to speak with the General Manager and he refused and said that he was not available!
The fishing section used to have a great assortment of fishing reels on display. Now when you go into that section it's like a ghost town. The majority of the reels are in boxes and it's very hard to even see what is available. I had to go to a competitor to find what I was looking for.
Good prices. Good sales. Friendly staff
Dick's has far better customer service than Academy. Even after the store closed they still waited on us.
Purchased a Golf Driver on 7/3/2017 about 8pm, took it to the driving range on 7/5/2017 and it broke! Now I am definitely no pro, but I certainly know that the heads of drivers are not supposed to outdrive the ball, especially on the first day of use! When I took the club into the store today, the "Manager" seemed like he was making up his own rules, because he could not show me on my receipt or anywhere posted in the store what their return policy was, but he initially refused to give me a refund, give me store credit or evenly swap out the club for another one.
When I went outside to protest and wait for the GM, the shopping mall police and the Corpus Christi Police Department showed up stating that I had threatened the Manager with the golf club. Wow, first poor customer service now lying to the police to have me arrested, what's next? Really Dick's? And to end the visit they have me banned from ever visiting the store again, like I ever want to spend my money there again???
Dick S Sporting Goods is a US Shoe Store based in Corpus Christi, Texas. Dick S Sporting Goods is located at 4938 S Staples St, Ste A-1, Corpus Christi, TX 78411, USA.
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