Too bad there is not a negative score. They broke my toilet, punched a hole in the wall and still the toilet does not work. Called the office and they informed us that their work is not guaranteed and therefore will have to charge another call out. I should've have read the other reviews before calling them.
Buyer beware. I had a leak which they claimed was fixed. Two days later a leak occurred in the same location. The plumber found a faulty valve and told me to hook up the washing machine to the valve. I did and the leak stopped. The plumber told me there was no charge since it was the same leak. Two days later Shoreline called and said they were issuing a bill after all because they felt it was a different issue. Horrible interaction. Best of the Best is apparently influenced by how much advertising you give the Caller Times, not quality.
Called to get a price for changing resin in water softener. Was told they would have to look at it. I was charged 88.00 per hr for them to tell me i should buy a new one from them. Employee took pictures and was supposed to call me back and let me know what it would cost to replace resin and what they would charge for new water softener. Never heard back from them. But I did have to pay them to come out even if they didnt do anything.
Really bad service. They came to property, charged me 88 dollars for 20 minutes of walking around the property to evaluate the design for a new plumbing lines. I was fine with paying that amount since they came and spend the time to do it. Its been month and a half and I never received the price on the project. Called them 7 times, same lies, they are busy they will get there next week. After 4 weeks from the initial first day - I called them and asked for a refund because I paid someone else to come and do the job. They were not happy and receptive about it , never accepted this as their fault. Told me that they will talk to their manager and let me know - Its been 2 weeks and I called them 2 more times after that and no one is calling me back. Its not about money people - its the attitude and respect that these people are lacking of. What they have done me is very very rude and I am very very disappointed about it. People that are like this don't deserve your business. There are much more hard working people out there. i WOULD NOT RECOMMEND THEM
I'm afraid this is going to be a review consistent with most of the others. If there was a negative score, I would use it. Have been dealing with this company for the last 2 months for a problem with the sprinkler system at the home of Chief Simpson's widow. Excuses I keep getting from the company: "Super is working on another project and will get to the house within a few days."; a week later, "Super is out of the office and will return tomorrow,"; a week later, "Someone will be out there today,"... and on and on and on the excuses keep coming. Finally, a month later someone is sent out to do the estimate. Next day I call to f/u regarding the estimate. "Super is not in today but will be returning tomorrow and will get that estimate out to you right away." Two weeks later, still waiting. Called this morning, "Let me check on that for you and I'll call you back right away." STILL WAITING!!!
Shoreline Plumbing Co is a US Plumber based in Corpus Christi, Texas. Shoreline Plumbing Co is located at 1954 Saratoga Blvd, Corpus Christi, TX 78417, USA.
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